Services

We focus on
comprehensive service

Along with our products, you receive the support in the form of additional services. They guarantee the best service of the system and increase the comfort of work.

So when you decide to invest in interLAN solutions, you get a wide range of direct support.

 

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Pre-launch analyses

It is an important stage of preparation of implementation. It applies to large companies for which the implementation is comprehensive and includes integration with external systems.

interLAN team focus on  the analyze of the company’s buisness, conduct process reviews and provide an advisory role.

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Implementation

Includes installation, configuration and software use training. We recommend it to any company that wants to maximize the benefits of purchased software version.

Configuration service provides system preparation for operation in terms of specific requirements. Software use training accelerate the full use of the system’s capabilities.

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Software use training

Service is especially important for new users. As practise shows training effectively accelerates the use of the software to the full extent from the first days of work.

We also recommended users who want to train in the use of selected system modules.

 

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Maintenance

Year-round technical support to keep the system running.

Covers updating to the current software version and telephone nad e-mail helpdesk support during interLAN’s business hours between 8.00 am and 8.00 pm on business days. The new versions are adapted to effective provisions of the law and current functions.

 

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Maintenance on call

Service is provided to customers who have service support requirements beyond maintenance.

Consultations and technical support in this case can be provided 24/7/365.

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Auditing

The service is provided to the customers who have been using the SPEED system for some time and are striving for further development.

The audit verifies to what extend the system is used in relation to its capabilities. It also shows how to optimize and automate current work.

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Integration with external systems

Integration of the SPEED system with selected financial and accouting systems, transport markets and logistics platforms, GPS systems, digital maps and others.

Integration with customer’s own solutions or less popular software available on the market requires an individual approach.

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Software leasing (outsourcing)

Allows you to use the interLAN software on a subscribtion basis without the need to purchase a license.

See our products
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intraSTAT
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Customs system
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TSL Shipping and Transport
Helps handle FTL cargo and improves own vehicle fleet management.
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Dispatcher
Supports the order planning process and facilitates the work of the company’s dispatcher.
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LCL network
Accelerates organisation of the delivery process by engaging cross-docking warehouses.
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Distribution
Improves domestic and international logistics of production companies.
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Sea and Air Shipping
Provides specialised sea and air transport handling.
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Map
Helps plan and map routes and calculates route costs. Intended for truck traffic.
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OptiPlaner
Improves and automates the loading and route planning process.
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eSPEED
Online platform used for communication between users of the SPEED system and their business environment.
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mSPEED
Mobile application for drivers to ensure control of the delivery process in real time.
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